2.49% + $0.15
swipe / dip / tap
2.99% + $0.15
keyed / online / invoice
✓ PCI Compliance level 1
✓ EMV Compliant (chip & contactless payments)
✓ end to end encryption
✓ fraud prevention
✓ Chargeback dispute & resolution services
✓ no hidden fees
First device per location
Per additional device
✓ Point-of-sale built for speed and integrations
✓ Analytics and reporting to work faster and smarter
✓ Lifetime hardware warranty
✓ Installation and training
✓ Account configuration and customization
✓ HG GUARANTEE THIRTY DAY FULL REFUND & RETURN
Frequently Asked Questions
How soon will I get my deposits?
Simply batch your sales (which can be automated) by 11PM ET and you’ll have your funds by the afternoon of the following business day; no additional fees or costs. If you miss the cutoff time, funds will be received in 2 business days.
With our Same Day Funding option, all you need to do is close your batch by 8AM ET and you’ll have your funds by early that same afternoon.
Our Express Funding option gives you access to your funds not only on the same day, but within hours. And, that includes weekends and holidays; 365 days a year. Link your debit card, close your batch by 6pm ET and you’ll have your funds in a matter of hours.
What if I am unhappy with the service?
As part of our HG Guarantee, all clients have 30 days to decide if they love the solutions we have designed for their payment needs. If for any reason they do not, we reimburse any fees paid and help you transition to a provider that meets your needs.
I’m not sure where to start. How do I find out which services and systems meet my business needs?
We’re here to help. We’re consultants, not sales people. You’ll never be pressured.
What other fees will I pay?
The only fees not shown above are a $15 chargeback fee in the event a customer disputes a transaction (in which Hadfield Group will assist you with the process) and a $5 retrieval fee if a customer requests a copy of a signed receipt from the card issuer. Depending on the point-of-sale system utilized by your business, there may be an additional monthly services fee which will be fully disclosed during the consultation process.
Is everything secure?
We are a Participating Organization of the PCI Security Standards Council (PCI-SSC), an open global forum that is responsible for the ongoing enhancement, dissemination, and implementation of security standards for payment cardholder data. We are proud to have the opportunity to influence the ongoing development and awareness of PCI security standards across the world.